S07-D / Observation 2

Claude
JGA recommended.

The full saved answer, its sources and the conditions under which it was collected.

Recorded
2026-10-21 14:43:54.836 UTC
Collection
London, UK
Access
Dedicated signed-in / Free
Visible model label
Sonnet 5.5 Medium; Manual
Chat mode
Free; native Incognito; Manual
Answer ID
S07-D-claude-r2

Exact question

Our Payroll Manager has handed in their notice at our medium-sized UK business. We need an agency to find a permanent replacement who can run UK payroll and complete a handover before the current manager leaves. Which agencies should we approach?

Full answer

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Original wording is preserved. Statements below are generated product output, not verified claims adopted by this report.

Several UK agencies specialise in payroll recruitment, and these are the ones I’d approach first. Most of the directory listings I found are from 2018 to 2025, so check that each is still trading and that its details are current.

Payroll specialists

• Portfolio Payroll (part of The Portfolio Group): describes itself as the UK’s longest-established payroll specialist recruiter. It recruits only payroll professionals at all levels, across permanent, temporary and contract roles, and is a corporate partner of the CIPP, the Chartered Institute of Payroll Professionals. That partnership includes a payroll test written for it by the CIPP, which is useful for screening a Payroll Manager shortlist. [Professional June 2025 +2](https://online.flippingbook.com/view/478805754/54/)

• JGA Recruitment (James Gray Associates) : covers payroll, HR and reward, with permanent, contract and interim professionals. Payroll Manager is among the roles it lists, and it won Best Small Permanent Agency at the 2020 RDLC Awards. [flippingbook](https://online.flippingbook.com/view/463504591/57/) [jgarecruitment](https://jgarecruitment.com/?p=413823)

• Payroll Elite : offers contract and permanent payroll recruitment. I only found a 2018-19 directory listing for it, so confirm it is still operating. [flippingbook](https://online.flippingbook.com/view/254688/55/)

Large generalist with a payroll practice

• Hays : its Payroll Management arm recruits across a range of UK industries and focuses on payroll roles. It may suit you if you want national reach and a wider candidate pool. [flippingbook](https://online.flippingbook.com/view/463504591/57/)

Suggestions for the process

• Brief them on the handover deadline. Give each agency the departing manager’s notice period and last day, and ask how many candidates they could realistically place who could start before then. Notice periods for payroll managers are often one to three months, so a start date before the handover ends may be hard to hit.

• Ask about interim cover. Agencies that also place interim or contract staff can provide a stopgap if the permanent hire can’t start in time. Portfolio Payroll and JGA both list contract and interim services.

• Compare terms. Ask each agency for its fee percentage, its rebate or replacement period if the hire leaves early, and whether it will work on the role non-exclusively. Two or three agencies is usually enough.

• Be specific about the role. Say which payroll system you use (for example Sage, Iris or ADP), roughly how many employees you pay and how often, and any pension, multi-entity or international requirements. These details help an agency target the right candidates.

• Check salary expectations. Ask for a recent payroll salary survey, since pay in this field varies with region and complexity. Portfolio Payroll was running a 2025/26 survey.

If you tell me your location, industry, payroll size and the notice period, I can help you draft a briefing note to send to the agencies.

How we classified this answer

JGA Recruitment (James Gray Associates) is second unnumbered payroll-specialist bullet, not numeric rank two. No explicit final named first-contact preference. Payroll Elite is qualified by old evidence and Hays is a broader-reach option.

Recommendations, passing mentions and source-only appearances are counted separately. A list position is recorded only when explicit.

JGA names and entity evidence

JGA names in this answer: JGA, JGA Recruitment, James Gray Associates. JGA websites linked: jgarecruitment.com. Counts track the recruitment brand. Source domains and collection country do not alone establish which legal entity a recommendation refers to.

Supporting citations

Complete source record
  • flippingbook.com

    flippingbook

    JGA permanent/contract/interim payroll and HR/reward scope via directory.

    https://online.flippingbook.com/view/463504591/57/

  • jgarecruitment.com

    jgarecruitment

    JGA Payroll Manager scope and 2020 award claim.

    https://jgarecruitment.com/?p=413823

  • flippingbook.com

    flippingbook

    Payroll Elite contract/permanent recruitment via 2018–19 directory.

    https://online.flippingbook.com/view/254688/55/

  • flippingbook.com

    Professional June 2025 flippingbook

    Portfolio payroll specialism, contract/permanent coverage and CIPP testing/partnership claims.

    https://online.flippingbook.com/view/478805754/54/

  • a-leads.co

    1310115 db8aecdb a-leads

    Portfolio payroll specialism, contract/permanent coverage and CIPP testing/partnership claims.

    https://a-leads.co/company/1310115_db8aecdb

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