S07-C / Observation 1

Claude
JGA recommended.

The full saved answer, its sources and the conditions under which it was collected.

Recorded
2026-10-19 21:20:16.653 UTC
Collection
London, UK
Access
Dedicated signed-in / Free
Visible model label
Sonnet 5.5 Medium
Chat mode
Incognito; Manual; default Medium
Answer ID
S07-C-claude-r1

Exact question

We need to replace our Payroll Manager at a medium-sized UK company. Which recruitment agencies would you shortlist for this permanent UK payroll role, and what public evidence supports their relevant experience?

Full answer

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Original wording is preserved. Statements below are generated product output, not verified claims adopted by this report.

I’ll research this properly rather than rely on memory, since agency specialisms and credentials change.

Here is a shortlist of five agencies in two groups. Almost all the public evidence comes from the agencies’ own marketing or job adverts, so it shows what they claim and what they advertise, not how well they perform. I found no independent placement or fill-rate data.

Payroll specialists (my first calls)

Portfolio Payroll

• The CIPP’s supplier directory describes it as the longest-established payroll recruitment consultancy in the UK, founded in 1988 and focused solely on payroll professionals. [flippingbook](https://online.flippingbook.com/view/436939326/57)

• It offers permanent, temporary and contract recruitment, with further divisions for executive and public sector roles. [flippingbook](https://online.flippingbook.com/view/436939326/57)

• It sponsors National Payroll Week and has a long-standing relationship with the CIPP. A directory profile also says the partnership includes a payroll test written for Portfolio by the CIPP. I haven’t verified that test on the CIPP’s own site. [flippingbook](https://online.flippingbook.com/view/478805754/67/) [a-leads](https://a-leads.co/company/1310115_db8aecdb)

• A 2021 CIPP listing called it the CIPP’s sole preferred supplier. That wording is absent from later listings, so I wouldn’t rely on it as current. [flippingbook](https://online.flippingbook.com/view/439373/53/)

James Gray Associates (JGA)

• It specialises in payroll, HR and reward recruitment across permanent, contract and interim roles, and offers CIPP members a 20% discount off standard terms. [flippingbook](https://online.flippingbook.com/view/478805754/67/)

• Its own site lists Payroll Manager among the roles it recruits for. It cites two awards, for Best Small Permanent Recruiter in 2020 and Best HR & Payroll Recruitment Specialist in 2019, and says it was formed in 2008. Those awards are several years old. [jgarecruitment](https://jgarecruitment.com/?p=426626)

• It also names well-known clients, but that is the agency’s own claim.

Frazer Jones

• It says it built a payroll specialist practice in response to growing payroll complexity and advertises in the CIPP’s directory. [flippingbook](https://online.flippingbook.com/view/366801720/57/)

• Its live adverts include a London Payroll Manager role with UK, US and Netherlands payroll. [frazerjones](https://frazerjones.com/?p=123450)

• It looks strongest in London, professional services and international payroll, which may or may not match your company.

Large generalists with payroll desks

Hays

• Its payroll page says it recruits payroll manager and head of payroll roles through nearly 70 UK offices. It has also been listed in the CIPP directory as a payroll management recruiter placing experts across UK industries. [hays](https://hays.co.uk/jobs/accountancy-finance/payroll) [flippingbook](https://online.flippingbook.com/view/228835699/55/)

• It has advertised permanent Payroll Manager roles, but that example dates from 2020. [aicpa-cima](https://mycareer.aicpa-cima.com/job/3938414/payroll-manager/)

Robert Half

• It has advertised payroll manager roles recently. One 2026 listing is for an experienced Payroll Manager on a six-month temporary basis for a large, high-volume payroll. [dijobs](https://dijobs.co.uk/job/1080875/payroll-manager/)

• I mainly found interim and contract postings, so confirm they have a permanent payroll practice and not just a temp desk.

I’d keep

Michael Page

as a reserve option. Its site lists around 60 payroll vacancies, mostly permanent. I didn’t find payroll-specific credentials for it.

[michaelpage](https://michaelpage.co.uk/jobs/payroll?page=2)

Caveats

• The CIPP says the directory information is provided by third parties, is not endorsed by the CIPP, and that it shows no preference between providers. The directory proves these agencies advertise to payroll professionals, not that they are good. [flippingbook](https://online.flippingbook.com/view/436939326/57)

• Specialists tend to have deeper candidate networks, but generalists can reach more finance candidates and may be useful for a mixed finance and payroll search.

Before you commit

Ask each agency for:

1. Recent permanent Payroll Manager placements (anonymised) in companies of your size and sector.

2. Fees and any rebate period if the hire leaves early.

3. Whether candidates are screened on CIPP qualifications or payroll testing.

4. The named consultant’s payroll-specific experience.

5. Two client references.

If you tell me your sector, location and payroll system, I can narrow this to two or three agencies and draft the brief.

How we classified this answer

Second unnumbered firm among three payroll specialists labelled my first calls; no explicit individual ordinal ranking.

Recommendations, passing mentions and source-only appearances are counted separately. A list position is recorded only when explicit.

JGA names and entity evidence

JGA names in this answer: JGA, James Gray Associates. JGA websites linked: jgarecruitment.com. Counts track the recruitment brand. Source domains and collection country do not alone establish which legal entity a recommendation refers to.

Supporting citations

Complete source record
  • flippingbook.com

    flippingbook 

    The CIPP’s supplier directory describes it as the longest-established payroll recruitment consultancy in the UK, founded in 1988 and focused solely on payroll professionals.

    https://online.flippingbook.com/view/436939326/57

  • flippingbook.com

    flippingbook 

    It sponsors National Payroll Week and has a long-standing relationship with the CIPP. A directory profile also says the partnership includes a payroll test written for Portfolio by the CIPP. I haven’t verified that test on the CIPP’s own site.

    https://online.flippingbook.com/view/478805754/67/

  • a-leads.co

    a-leads 

    It sponsors National Payroll Week and has a long-standing relationship with the CIPP. A directory profile also says the partnership includes a payroll test written for Portfolio by the CIPP. I haven’t verified that test on the CIPP’s own site.

    https://a-leads.co/company/1310115_db8aecdb

  • flippingbook.com

    flippingbook 

    A 2021 CIPP listing called it the CIPP’s sole preferred supplier. That wording is absent from later listings, so I wouldn’t rely on it as current.

    https://online.flippingbook.com/view/439373/53/

  • jgarecruitment.com

    jgarecruitment 

    Its own site lists Payroll Manager among the roles it recruits for. It cites two awards, for Best Small Permanent Recruiter in 2020 and Best HR & Payroll Recruitment Specialist in 2019, and says it was formed in 2008. Those awards are several years old.

    https://jgarecruitment.com/?p=426626

  • flippingbook.com

    flippingbook 

    It says it built a payroll specialist practice in response to growing payroll complexity and advertises in the CIPP’s directory.

    https://online.flippingbook.com/view/366801720/57/

  • frazerjones.com

    frazerjones 

    Its live adverts include a London Payroll Manager role with UK, US and Netherlands payroll.

    https://frazerjones.com/?p=123450

  • hays.co.uk

    hays 

    Its payroll page says it recruits payroll manager and head of payroll roles through nearly 70 UK offices. It has also been listed in the CIPP directory as a payroll management recruiter placing experts across UK industries.

    https://hays.co.uk/jobs/accountancy-finance/payroll

  • flippingbook.com

    flippingbook 

    Its payroll page says it recruits payroll manager and head of payroll roles through nearly 70 UK offices. It has also been listed in the CIPP directory as a payroll management recruiter placing experts across UK industries.

    https://online.flippingbook.com/view/228835699/55/

  • aicpa-cima.com

    aicpa-cima 

    It has advertised permanent Payroll Manager roles, but that example dates from 2020.

    https://mycareer.aicpa-cima.com/job/3938414/payroll-manager/

  • dijobs.co.uk

    dijobs 

    It has advertised payroll manager roles recently. One 2026 listing is for an experienced Payroll Manager on a six-month temporary basis for a large, high-volume payroll.

    https://dijobs.co.uk/job/1080875/payroll-manager/

  • michaelpage.co.uk

    michaelpage 

    Michael Page is kept as a reserve; its site lists around 60 payroll vacancies, mostly permanent, but the model found no payroll-specific credentials.

    https://michaelpage.co.uk/jobs/payroll?page=2

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