All answers / S10-D-chatgpt-r2

S10-D | ChatGPT | Observation 2

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Exact question

Our CFO needs six months of UK-based global payroll leadership cover, while our talent team recruits the permanent head. Which recruitment partners could handle both senior briefs and help us plan a workable handover?

Complete saved answer

For this brief, I’d prioritise specialist global-payroll recruiters that cover both interim and permanent leadership , rather than running two disconnected searches. Your six-month cover needs to maintain payroll continuity across countries, providers and systems while the permanent Head of Global Payroll is recruited — and the interim leader must be willing and able to hand over properly.

I’d start with three specialist firms, then consider a broader executive-search partner if the permanent role is particularly strategic.

Recommended recruitment partners

1. Middlemore

Best overall fit

Why it fits: A specialist global-payroll search firm covering interim and permanent talent from senior management through Director and VP level. Its expertise includes payroll transformation, multi-country governance, vendor management, compliance and HRIS implementation.

Ask them to: Run both briefs through one coordinated search, with the interim leader available quickly and the permanent candidate assessed against the same long-term operating model.

Website: [middlemore.co.uk/payroll-search ](https://middlemore.co.uk/payroll-search/?utm_source=chatgpt.com)

2. Oakleaf Partnership

Why it fits: Its dedicated payroll practice explicitly handles interim and permanent assignments, UK-wide and internationally. Published placement examples include both an Interim Head of Payroll and Global Heads of Payroll, making the combination of briefs particularly relevant.

Ask them to: Provide an immediately available interim shortlist alongside a permanent leadership search, with evidence of candidates' global payroll ownership rather than UK-only payroll management.

Website: [oakleafpartnership.com/business-areas/payroll ](https://oakleafpartnership.com/business-areas/payroll/payroll-capabilities?utm_source=chatgpt.com)

3. Frazer Jones

Why it fits: Offers payroll-specific recruitment, international candidate networks, executive search, interim solutions and temporary staffing. It is a strong option if the permanent Head of Global Payroll role sits within a wider HR, reward or people-operations structure.

Ask them to: Pair the payroll search specialist with the interim team so the two appointments have aligned role definitions, competencies and expectations for the handover.

Website: [frazerjones.com/payroll ](https://frazerjones.com/payroll/?utm_source=chatgpt.com)

4. The Leppington Group

Why it fits: A useful specialist alternative with a known-network talent service for permanent, interim and contract appointments. Its stated focus includes global payroll leadership, payroll technology and vendor-side as well as client-side experience. It also offers separate payroll continuity and change-management services.

Ask them to: Explain whether they can coordinate the two leadership appointments and, if required, support the operational continuity plan beyond recruitment.

Website: [theleppingtongroup.com/payroll-talent ](https://theleppingtongroup.com/payroll-talent?utm_source=chatgpt.com)

How I would structure the six-month cover and handover

Recruitment alone won't guarantee continuity. I would give the chosen partner a single brief covering both hires and ask for a milestone-based transition plan.

Phase 1 — Mobilise the interim leader

Weeks 1–2

Confirm payroll calendars, countries, provider contracts, key controls, escalation routes, critical deadlines and any current delivery risks. The interim should establish a baseline for payroll accuracy and on-time delivery.

Phase 2 — Run the permanent search in parallel

Weeks 1–10, adjusted to market conditions

Agree the leadership mandate with the CFO: steady-state operations, controls and compliance, global vendor governance, systems strategy and transformation priorities. Assess permanent candidates against this mandate rather than simply replicating the interim's profile.

Phase 3 — Structured overlap

Target 2–4 weeks before the interim's planned exit

Have the interim brief the incoming leader on country-specific risks, payroll exceptions, provider performance, key stakeholders, open projects, audit issues and upcoming pay cycles. Arrange joint meetings with critical vendors and regional finance/HR leads.

Phase 4 — Exit against agreed criteria

By month 6

The CFO signs off the handover checklist, documented procedures, access and approval ownership, outstanding risks, the next payroll-cycle plan and clear escalation responsibilities. Build a contingency extension into the interim agreement if the permanent appointment is delayed.

What to ask each recruiter before appointing them

• Availability: Can they present credible interim leaders who can start within your required timeframe and commit for six months?

• Global scale: Which countries, payroll models, outsourced providers and HR/payroll platforms have their candidates actually managed?

• Permanent search capability: Can they provide a separate permanent shortlist without compromising the speed of interim cover?

• Handover commitment: Will they include a written transition plan, defined overlap period and extension option in the proposal?

• Commercial terms: Request separate interim and permanent fees, replacement guarantees where applicable, and clarity on whether the same firm can manage both searches without conflicts.

My recommendation

Invite Middlemore, Oakleaf Partnership and Frazer Jones to a short competitive briefing. Ask each to demonstrate a realistic interim candidate pipeline and permanent search plan, not just general payroll recruitment credentials. Include The Leppington Group if operational continuity or payroll transformation support is also needed.

One important point for the CFO: the interim appointment should be judged on operational stability, while the permanent appointment should be judged on long-term leadership capability. They need aligned objectives, but they do not necessarily need identical profiles.

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